Cascading Key Performance Indicator dan Perumusan Strategy Map berbasis Balanced Scorecard

Cindy Ade Mei Arlina, Arman Hakim Nasution, Syarifa Hanoum
Submission Date: 2019-02-05 19:05:56
Accepted Date: 2019-05-31 12:37:16

Abstract


PT Boma Bisma Indra (BBI) merupakan salah satu BUMN yang bergerak dalam bidang Manufaktur  Peralatan Industri (MPI) dan Manajemen Proyek dan Jasa (MPJ). Salah satu kegiatan yang penting bagi perusahaan adalah dengan melakukan perbaikan pengukuran kinerja. Metode yang digunakan adalah Balanced Scorecard dengan melakukan cascading dari strategi perusahaan hingga level departemen pada divisi MPJ, pebobotan menggunakan Analytical Hierarchy Process (AHP), dan uji coba pengukuran kinerja menggunakan Traffic Light System. Penelitian ini menghasilkan strategy map divisi MPJ, strategy map departemen Engineering, dan strategy map departemen Konstruksi. Dihasilkan pula 16 sasaran strategis dan 21 KPI divisi MPJ, 8 sasaran strategis dan 10 KPI departemen Engineering, dan 9 sasaran strategis dan 10 KPI departemen Konstruksi. Hasil uji coba pengukuran kinerja divisi MPJ adalah 15 KPI berwarna hijau, 1 KPI berwarna kuning, dan 5 KPI berawarna merah.


Keywords


Analytical Hierarchy Process; Balanced Scorecard; Cascading; Strategy Map

Full Text: PDF

CC Licencing


Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Refbacks

  • There are currently no refbacks.


Creative Commons License
Jurnal Sains dan Seni ITS by Lembaga Penelitian dan Pengabdian Kepada Masyarakat, LPPM-ITS is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Based on a work at http://ejurnal.its.ac.id/index.php/sains_seni.